post #1
09 March 2008, 11:16 UTC#1
Buyer of Keyboard:
Me:
Buyer of Keyboard:
Me:
I'm in the right here, right?
QUOTE
Hi,
Erm, having a problem, after playing for an hour or so the keys stopped working, so could you give me an address to return it to you and refund the price please?
Thanks.
Erm, having a problem, after playing for an hour or so the keys stopped working, so could you give me an address to return it to you and refund the price please?
Thanks.
Me:
QUOTE
I'm afraid I did not specify a returns option in the listing as I do not offer this.
What sort of problem are you having with it? I experienced no faults with it however I downloaded the most recent drivers from the Razer website to ensure I was up to date.
You can find all the lastest drivers from Razer by visiting the following link:
http://www.razersupport.com/index.php?_m=d...ads&_a=view
- circa_2008
What sort of problem are you having with it? I experienced no faults with it however I downloaded the most recent drivers from the Razer website to ensure I was up to date.
You can find all the lastest drivers from Razer by visiting the following link:
http://www.razersupport.com/index.php?_m=d...ads&_a=view
- circa_2008
Buyer of Keyboard:
QUOTE
As for the returns policy you are legaly bound to refund or replace sold items withing 28 days of purchase, I would rether send it back to you and get a refund.
Thanks.
Thanks.
Me:
QUOTE
The item listing states:
Return policy not specified.
Read item description for any reference to return policy.
As there was none, the implication was that I did not offer one.
In regards the the problem, I have also researched this and it seems that many users have experienced this same problem, which leads me to believe there is no problem with the item I sold, but moreover with the product in general which means legally I am not liable.
Scroll down on this link to read other peoples problems as there may be some advice in there which aids you with the issue:
http://forum.ncixus.com/forums/index.php?m...roduct_id=27024
This link shows that featured distributers have acknowledged there is a problem and there are various messages which might offer support for the problem.
http://forums.hardwarezone.com.sg/showthre...8832&page=7
Your best bet would be to email the Razer customer support and inquire as to any issues you may be having. I have contacted eBay regarding this problem and I will keep you updated with their replies if you so wish.
I'm sorry for any inconvenience LOL.
- circa_2008
Return policy not specified.
Read item description for any reference to return policy.
As there was none, the implication was that I did not offer one.
In regards the the problem, I have also researched this and it seems that many users have experienced this same problem, which leads me to believe there is no problem with the item I sold, but moreover with the product in general which means legally I am not liable.
Scroll down on this link to read other peoples problems as there may be some advice in there which aids you with the issue:
http://forum.ncixus.com/forums/index.php?m...roduct_id=27024
This link shows that featured distributers have acknowledged there is a problem and there are various messages which might offer support for the problem.
http://forums.hardwarezone.com.sg/showthre...8832&page=7
Your best bet would be to email the Razer customer support and inquire as to any issues you may be having. I have contacted eBay regarding this problem and I will keep you updated with their replies if you so wish.
I'm sorry for any inconvenience LOL.
- circa_2008
I'm in the right here, right?
