post #1
17 March 2006, 12:20 UTC#1
Found this on another website, when some guy contacted Dells support:
Haha!
QUOTE
1:27:09 PM System Welcome Customer ...
1:27:09 PM System Connecting to server. Please wait...
1:27:09 PM System Thank you for using Dell Chat, a representative will be with you soon.
1:27:09 PM System Initial Question/Comment: trying to get rebate form for my laptop package, but says there is none
1:27:26 PM System You are now being connected to an agent. Thank you for using Dell Chat
1:27:26 PM System Connected with CU_Rep
1:27:30 PM CU_Rep Welcome to Dell Sales Chat. My name is Esmelyn. I'll be your personal sales agent today. Give me a moment to review your concern. Please don’t go away.
1:27:32 PM CU_Rep hi Customer.
1:27:50 PM CU_Rep you mean, you want the form?
1:28:08 PM You Yes, but when I try to find the appropiate form it says it cannot find my information
1:28:15 PM You for: (#) (#) INSPIRON (VERSION) TONGA BTO . 4/9/2005 6:58:34 PM 337762811
1:28:37 PM CU_Rep do you want me to give you the link?
1:28:42 PM You when I purchased over the phone the salesperson said I had a $50.00 rebate
1:29:01 PM You I have the link, but it says I have to enter the product # and customer #.. which I did, but it said nothing was found.
1:29:12 PM CU_Rep do you want me to give you the link?
1:29:56 PM You ok
1:31:21 PM CU_Rep ok
1:31:50 PM CU_Rep here is the link http://support.dell.com/support/reba...=19&l=en&s=dhs
1:32:02 PM CU_Rep Would there be anything else I can help you with this concern?
1:33:03 PM CU_Rep still there?
1:33:53 PM You yes
1:34:02 PM CU_Rep Would there be anything else I can help you with this concern?
1:35:01 PM You it says:
1:35:02 PM You There are no orders associated with your My Account. To find a rebate on a specific order number, please use the Find More Orders section below.
1:35:23 PM You I entered my Order #, Cusotmer #, and Zip code..
1:36:49 PM CU_Rep Since I have not received any response from you, I will now end this chat session to assist other online customers on queue.Thank you for contacting Dell Sales Chat and we appreciate your business.
1:36:54 PM System CU_Rep has left this session!
1:36:54 PM System The session has ended!
1:27:09 PM System Connecting to server. Please wait...
1:27:09 PM System Thank you for using Dell Chat, a representative will be with you soon.
1:27:09 PM System Initial Question/Comment: trying to get rebate form for my laptop package, but says there is none
1:27:26 PM System You are now being connected to an agent. Thank you for using Dell Chat
1:27:26 PM System Connected with CU_Rep
1:27:30 PM CU_Rep Welcome to Dell Sales Chat. My name is Esmelyn. I'll be your personal sales agent today. Give me a moment to review your concern. Please don’t go away.
1:27:32 PM CU_Rep hi Customer.
1:27:50 PM CU_Rep you mean, you want the form?
1:28:08 PM You Yes, but when I try to find the appropiate form it says it cannot find my information
1:28:15 PM You for: (#) (#) INSPIRON (VERSION) TONGA BTO . 4/9/2005 6:58:34 PM 337762811
1:28:37 PM CU_Rep do you want me to give you the link?
1:28:42 PM You when I purchased over the phone the salesperson said I had a $50.00 rebate
1:29:01 PM You I have the link, but it says I have to enter the product # and customer #.. which I did, but it said nothing was found.
1:29:12 PM CU_Rep do you want me to give you the link?
1:29:56 PM You ok
1:31:21 PM CU_Rep ok
1:31:50 PM CU_Rep here is the link http://support.dell.com/support/reba...=19&l=en&s=dhs
1:32:02 PM CU_Rep Would there be anything else I can help you with this concern?
1:33:03 PM CU_Rep still there?
1:33:53 PM You yes
1:34:02 PM CU_Rep Would there be anything else I can help you with this concern?
1:35:01 PM You it says:
1:35:02 PM You There are no orders associated with your My Account. To find a rebate on a specific order number, please use the Find More Orders section below.
1:35:23 PM You I entered my Order #, Cusotmer #, and Zip code..
1:36:49 PM CU_Rep Since I have not received any response from you, I will now end this chat session to assist other online customers on queue.Thank you for contacting Dell Sales Chat and we appreciate your business.
1:36:54 PM System CU_Rep has left this session!
1:36:54 PM System The session has ended!
Haha!
