post #1
28 January 2006, 03:53 UTC#1
Woah. This is quite a surprise. I'm not sure which of my attempts worked to get this place back online, but I'll take a minute to explain what happened.
Gman has been trying to transfer the hosting account to me for quite awhile now, but Host Gator has been very difficult to work with. Due to this being one of the busiest months of all time for HGF, we managed to use up all of our bandwidth. Because I did not have the appropriate account information, I was not able to resolve this matter. With Gman not having internet connection, he was not even aware of the problem. I attempted to call him through the phone number listed in his whois info, but I ended up getting some operator..
Anyways, I tried contacting Host Gator several times. Everytime it would be someone different, and I kept having to re-explain the situation. I then attempted to upgrade the account using Gman's information. It sent an email to his account, I wasnt sure if the upgrade needed to be verified or not. It also didnt ask me for any credit info, Im assuming it auto-billed his account if this was what really got the site back on.
The only other option is that when the staff members decided to add more bandwidth to the account....not sure about that..
So yeah...we're finally back
Gman has been trying to transfer the hosting account to me for quite awhile now, but Host Gator has been very difficult to work with. Due to this being one of the busiest months of all time for HGF, we managed to use up all of our bandwidth. Because I did not have the appropriate account information, I was not able to resolve this matter. With Gman not having internet connection, he was not even aware of the problem. I attempted to call him through the phone number listed in his whois info, but I ended up getting some operator..
Anyways, I tried contacting Host Gator several times. Everytime it would be someone different, and I kept having to re-explain the situation. I then attempted to upgrade the account using Gman's information. It sent an email to his account, I wasnt sure if the upgrade needed to be verified or not. It also didnt ask me for any credit info, Im assuming it auto-billed his account if this was what really got the site back on.
The only other option is that when the staff members decided to add more bandwidth to the account....not sure about that..
So yeah...we're finally back
